Refund policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a refund or exchange within 14 days of the purchase date.
To be eligible for a refund or exchange, the item must be in its original condition, unused, and in the original packaging. Any products that have been used, damaged, or altered in any way will not be eligible for a refund or exchange.
To initiate a return or exchange, please contact us through the website. We will provide you with instructions on how to return the item.
Once we receive the returned item, we will inspect it and notify you of the status of your refund or exchange. If your refund is approved, we will initiate a refund to your original method of payment. Refunds may take several business days to appear on your account, depending on your bank or credit card issuer.
Please note that:
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We do not cover the cost of return shipping.
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Any import taxes, customs duties, or related fees paid are non-refundable.
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Customers are responsible for paying any import duties, taxes, or fees required by their country’s customs authorities at the time of delivery.
We reserve the right to refuse any refunds or exchanges if the item returned does not meet our refund policy criteria.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Shopify Account Returns Link - https://shopify.com/72012792088/account
Thank you for understanding and we appreciate your business. If you have any questions or concerns about our refund policy, please contact us.