Shipping policy

Thank you for shopping with us! We are committed to ensuring your order is delivered to you as quickly and efficiently as possible.

Shipping Methods and Rates:

We offer regular and express for shipping within Australia and Overseas. Shipping rates are calculated based on the weight and destination of the order. You can see the shipping cost at checkout before placing your order.

Processing Time:

Orders are typically processed and shipped within 5 business days. Please note that processing times may be longer during peak periods, such as holidays.

Shipping Time:

Once your order has been shipped, you will receive a tracking number via email. Shipping times vary depending on the shipping method selected and the destination of the order. Please note that we cannot guarantee delivery dates, as shipping times may be affected by factors outside of our control, such as customs delays, weather conditions, or carrier disruptions. Please track your item closely via your local post online tracking.

International Shipping:

We offer international shipping to select countries. Please note that international orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient. We recommend checking with your local customs office to determine if any additional charges apply. If your order is returned to your local post office, you must contact the post office within 14 days. Failure to do so will result in the item being returned to sender. Additional fee's will apply if the item has to be re-sent.

Shipping Address:

Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders that are undeliverable or delayed due to an incorrect or incomplete shipping address.

Shipping Issues:

If you experience any issues with your shipment, such as a lost or damaged package, please contact us through the website as soon as possible. We will work with you to resolve the issue and ensure your satisfaction.

Thank you for choosing us as your shopping destination. If you have any questions or concerns about our shipping policy, please contact us.